1. Online Free shipping price only includes the product cost and the courier charge. Online price does NOT include any tax or custom clearance fee that may be levied in customer's country, we are not responsible for custom clearance in your country. If the Customs of your country imposes any import duty then the buyer is responsible to make any such payment.
2. The item will be sended out by China Post Air Parcel / DHL/ UPS/ FEDEX/ TNT/EMS. And we reserves the right to choose the best suitable courier to deliver the goods.
3. On receipt of the parcel please open and check that all the items are in a good condition, are undamaged and are all correct. If this is not possible then sign the courier driver's paperwork as “not inspected”, If any item is found to be damaged then contact the delivery company to report the item as damaged and request proof of your report in writing. Without this proof we will be unable to replace any damaged item.
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Luxury Vintage Rustic Crystal Chandelier Orb Candle Chandeliers Pendant Light Hanging Lamp Lighting for Home Hotel Villa Decoration
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. Shipping cost is bear by both seller and buyer in half.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
3. We will refund you full winning bid amout, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement
1. 12 months Manufacturer's limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number.We do not repair or replace items with an expired warranty.
3. You agree to all of the above-listed policies upon ordering on aliexpress!
Feedback is very important for us. We request that you contact us immediately before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.Thanks!